The unpleasant end gives evidence of why the US Postal Service cannot survive unless management at all levels takes the principles of management to heart.
Maria
Raquel Vila Real
332
NE 36 Avenue Road
Homestead,
Florida 33033
305-283-6562
Kika1127@yahoo.com
October 13. 2016
Ms. Megan Brennan
United States Postmaster General
475 L’Enfant Plaza
Washington, DC 20260
Reference: 1. Fed Debt Case No: 1600102087 and
2. My torrid 16-Year Experience as a
Rural Letter Carrier
Dear Ms. Brennan
As a former rural letter carrier I
have attempted to resolve a payroll matter with the local Homestead Postmaster,
the appropriate authority, but, lo and behold, I am bluntly ignored. None, not
even one of my letters asking for a resolution has been responded to. Why is
the US Postal Service allowing its management to blatantly violate the most
basic rules of good management and abuse, mistreat, and exploit its personnel?
As a 16-year employee of the United
States Postal Service as a letter carrier my thoughts which led to my
resignation in 2015 are confirmed following receipt of the cold and nondiscerning
June 8, 2016 and August 24, 2016 letter:
In reply to a dispute submitted by
debtor, attached is debt information from the originating agency or their
response to a dispute.
Per the agency, the debt is valid and
collection should continue.
And, I hasten to add, I continue to
have a claim arising from the incorrect accounting of my sick leave. The
Homestead Postmaster treats me like a piece of garbage by completely ignoring
my many oral and written pleas. Is it now common practice for Post Office
management to treat its letter carriers like third rate subjects to be treated
and exploited at will.
My loss of respect for the United
States Postal Service has suffered a most devastating blow upon receipt of the August
24, 2016 correspondence accusing me of being a liar.
That, Ms. Brennan, overflows the cup.
Nobody, not one individual has ever accused me of lying before. Now comes the
US Postal Service and attempts to smear my credibility and honor by accusing me
of being a liar. I cannot and will not permit anyone to insult me.
I must and I will share my experience
with my friends and all who will listen how I have suffered as a US Postal
Service employee at the hands of the Homestead Postmaster and continue to
suffer as an ex-employee at the hands of the US Postal Service.
I, for one, shall make a concerted
effort never to use the services of the US Postal Service again because I have
and continue to suffer incompetence, discrimination and corruption. I will not
ask, but certainly hope my friends will join me. My experience as an employee
and ex-employee of the US Postal Serve confirms what has been reported in the
media for years — the United States Postal Service must be cleaned or disposed
of.
I am unable to look back on these
many years as a letter carrier with gratifying memories in my heart because the
painful memories continue to make me wonder: Why is the United States Postal
Service failing to serve the American public with respect.
Let me ask you, the official
representative of the United States Postal Service: How can you expect the
United States Postal Service to provide the services to the citizens of our
great country as contemplated by Benjamin Franklin, one of our nation’s
founders and great statesmen, in 1775 if the Postal Service employees are
treated with disdain, arrogance, and with blatant acts of dictatorial abuses
and discrimination?
My disappointment in the treatment of
its employees by the US Postal Service matches that of the services rendered by
its agents.
Your refusal to acknowledge my
repeated correspondence addressed to you and your refusal to take the
appropriate action dictates that I continue to deny the validity of your claim.
Your refusal to attend to my written
correspondence in which I raised the issue of the Homestead, Florida Postmaster
ignoring to pay me compensation due me and your ignoring my repeated requests
to attend to this matter, is unprofessional, despicable, and forces me to issue
a plea to other sources for help to protect my rights and document the truth.
Simply calling me a debtor and
turning this matter over to a collection agency is not proper, simply
demonstrates how irresponsible and reckless employees of the US Postal Service
operate and treat other employees, and cannot and will not be accepted. Such
misconduct will be exposed and must be corrected.
I categorically refuse to listen to
the demands of a collection agency because no one, neither you nor the
Homestead Postmaster has provided proof that I owe the US Postal Service a
single penny. Your bully tactics won’t work; on the contrary, I will cooperate
in efforts to search for the truth: Am I and others victim of utter
carelessness, incompetence, and deliberate discriminatory and abusive practices
greatly unlawful, but overlooked and tolerated by the United States Postmaster.
I have been a dedicated employee of
the United States Postal Service for 16 years, suffered intolerable working
conditions, mistreatment, abuses, and discriminatory practices in violation of
our federal statutes instigated and tolerated by the Homestead, Florida
Postmaster.
As part of this abuse, the Homestead
Postmaster deliberately failed to compensate me for services rendered and
compensation entitled to.
Your failure to respect my rights and
refusal to properly review my earnings record is worse than disrespectful due a
US Postal Service Letter Carrier and federal employee. It calls for action:
1. I have given my consent for an
interview with Dr. Heinz Dinter, a duly accredited investigative journalist and
member of the Society of Professional Journalists who is conducting research
for an article on the operation of the U.S. Postal Service and
2. I shall bring the details of my
16-year experience as a Letter Carrier, especially the conditions at the Homestead,
Florida Post Office, to the attention of the United States Postmaster General.
I stand firm in my refusal
· To be denied compensation I have
earned
· To be abused
· To be discriminated against
· To suffer mistreatment and unlawful
actions by superiors.
If upon proper accounting it is
determined I have been overpaid I shall promptly reimburse the US Postal
Service.
Sincerely yours,
Maria Raquel Vila Real
Is the US Postal Service treating its letter carriers like slaves or like Americans protected by the US Constitution? Who has the courage to speak up?
c: U.S.
Treasury Department
Debt Management Services — Bureau of the Fiscal Service
25 West Oxmoor Road, Suite 7B
Birmingham, AL 35209
The Inspector General
US Postal Service
1735 North Lynn Street
Arlington, VA 22209
Mr. Jeff Taylor
General Postmaster
US Postal Service South District
1900 W Oakland Park Boulevard
Oakland Park, FL 33310
Ms. Ilia Marino
Postmaster
US Postal Service
Homestead Post Office
739 Washington Avenue
Homestead, FL 33033
Heinz Dinter, PhD
305-600-4655
